FAQs
Account Sign Up And Log In
Having issues logging into or creating your Zagat account? Click here.
Restaurant Survey Tips & Tricks
Ready to take your first survey about a restaurant and not sure where to start? Let us help.
Who can rate and survey a restaurant on Zagat?
Anyone with a valid email address who has eaten at or ordered from a restaurant over the past year is welcome to take a survey on Zagat. The exceptions to this are employees of restaurants and any firms that represent restaurants taking the survey for their own venue. There is a team dedicated to ensuring the authenticity of all submissions and restaurant surveys that violate this rule will be removed from the platform.
The Zagat Community
The Zagat community represents a diverse group of people from across all industries, backgrounds, and neighborhoods united by their love for great restaurants and their desire to share those experiences with others. While we each bring different tastes to the table, there are some guiding principals we except all users to respect. Read our full community guidelines here.
Is Zagat planning to expand beyond Miami?
Yes! The new Zagat is first launching in Miami and will expand from there. Being part of the Zagat platform early on, you're helping define the experience at launch and on the eventual worldwide expansion. More regions of the United States, and the world, will be added soon!
What if I can't find a restaurant I'm looking to review?
You can email restaurants@zagat.com if you notice a restaurant not in the Zagat platform.
If I'm a restaurant owner, how do I update information about my restaurant?
Zagat uses Foursquare for its venue information. Please find instructions for adding a new venue, editing a venue, and claiming your business directly from Foursquare. Check out more info about adding/editing a restaurant here.
I'm a restaurant owner, and I want to promote the Zagat survey to my diners. Where do I start?
We want to provide you with helpful marketing materials to ensure your loyal consumers know how to review you on the new Zagat website/app. From postcards to window stickers to printable QR codes to post in your restaurant, share your information so we can connect with you and help you get the word out.
For more information, fill out this form or contact us at restaurants@zagat.com.
If you have any feedback on Zagat then we want to hear about it. Contact us at support@zagat.com as a user or restaurants@zagat.com as a venue.